We guarantee to refund unworn or unwashed items when you return it in sellable condition, with the
original receipt and packaging, within 14 days of purchase. Refunds will be credited to the original
method of payment.
Products purchased under any promotional offer or discounted scheme cannot be exchanged.
If you are not entirely satisfied with your purchase you will be provided with a Credit Note of your
Purchase Value. If you have paid via Cash on Delivery which is redeemable only online at https://en.aldoshoes.ae/
Kindly Note: Credit Note will be valid for six months from the date of issue. This code can be
redeemed only one time, and cannot be used partially. You can use this credit note for the purchase
of same value or higher value.
In the unlikely event that any merchandise you have ordered from us is not received in good
condition, is damaged or defective, or if merchandise delivered is different from what you had
expected, you may return the merchandise unused condition as you have received it, in its original
packaging along with original tags, for a return or an exchange, within 14 days from the date on
which these goods are delivered.